wW
wizardmidas W
1 reviews | Active since Oct 2016
14 Nov 2019, 10:05
standard bank card services / merchant services dont exist . no answer on helpdesk???
standard bank card services / merchant services dont exist . i have been holding for 25 mins now???? ***for helpdesk .? poor show , never available - cant understand why we all settle for such bad service (that we pay for) ?????
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
15 Nov 2019, 16:13Dear Graeme Todes
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply15 Nov 2019, 16:13
Official
Dear Graeme Todes
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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wW
wizardmidas W's updateReviewer Update
15 Nov 2019, 16:30 Im not satisfied with the reply - its a standard copy and paste !
standard bank card services / merchant services dont exist .
i have been holding for 25 mins now???? **********for helpdesk .?
poor show , never available - cant understand why we all settle for such bad service (that we pay for) ?????
standard bank card services / merchant services dont exist .
i have been holding for 25 mins now???? **********for helpdesk .?
poor show , never available - cant understand why we all settle for such bad service (that we pay for) ?????
wW
wizardmidas W's update15 Nov 2019, 16:30
Reviewer Update
Im not satisfied with the reply - its a standard copy and paste !
standard bank card services / merchant services dont exist .
i have been holding for 25 mins now???? **********for helpdesk .?
poor show , never available - cant understand why we all settle for such bad service (that we pay for) ?????
standard bank card services / merchant services dont exist .
i have been holding for 25 mins now???? **********for helpdesk .?
poor show , never available - cant understand why we all settle for such bad service (that we pay for) ?????
wW
wizardmidas W's updateReviewer Update
15 Nov 2019, 16:30its a poor response , how about some customer contact??
wW
wizardmidas W's update15 Nov 2019, 16:30
Reviewer Update
its a poor response , how about some customer contact??
Standard Bank's replyOfficial
19 Nov 2019, 08:36Dear Graeme Todes
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply19 Nov 2019, 08:36
Official
Dear Graeme Todes
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***