CT
Christi T

1 reviews | Active since Jun 2016

13 Apr 2026, 10:07

Standard Bank Card machine

Our business has a card machine with Standard back. There are quite a few transactions from the past months where we haven't received the money yet. We have been waiting for our own money for ages. Talked to many people by calling, yet get sent from pillar to post and no one can help or give answers. This is unacceptable and I'm ready to take it further.

0
Replies (3)
Standard Bank
Standard Bank's reply13 Apr 2026, 10:13
Official
Good day Christi, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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CT
Christi T's update13 Apr 2026, 15:26
Reviewer Update
Hi. How long before your team will be in touch? Another day wasted...
CT
Christi T's update15 Apr 2026, 07:43
Reviewer Update
Still no communication from your side. Heading into day 3. You do not seem to care about your clients or the urgency that YOUR mistakes have caused. I'm heading to social media to share my experience, maybe that will help.