HJ
Hannes J
1 reviews | Active since Oct 2023
02 Oct 2023, 10:27
Standard Bank Card Division
My letters to Standard Bank requesting an increase in Credit Card limits are completely ignored. The sub Standard service with higher than normal fees are not acceptable. With no communication I could not bring my message over to them. I am using another e mail address for Banking purposes and may not be recognise by them. How can I be heard by them.
Hannes
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Oct 2023, 10:28Dear Hannes
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply02 Oct 2023, 10:28
Official
Dear Hannes
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
04 Oct 2023, 11:06Hello Mr. Joubert
Kindly be advised that our team has made an attempt to contact you, may you kindly advise if you have reviewed your emails and provide feedback on our previous call.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team ***
Kindly be advised that our team has made an attempt to contact you, may you kindly advise if you have reviewed your emails and provide feedback on our previous call.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team ***
Standard Bank's reply04 Oct 2023, 11:06
Official
Hello Mr. Joubert
Kindly be advised that our team has made an attempt to contact you, may you kindly advise if you have reviewed your emails and provide feedback on our previous call.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team ***
Kindly be advised that our team has made an attempt to contact you, may you kindly advise if you have reviewed your emails and provide feedback on our previous call.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
04 Oct 2023, 11:44Dear Mr. Joubert,
Thank you for taking our call and allowing us the opportunity to look into this matter.
We trust that feedback will be provided by our credit team. All the best.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to look into this matter.
We trust that feedback will be provided by our credit team. All the best.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Oct 2023, 11:44
Official
Dear Mr. Joubert,
Thank you for taking our call and allowing us the opportunity to look into this matter.
We trust that feedback will be provided by our credit team. All the best.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to look into this matter.
We trust that feedback will be provided by our credit team. All the best.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***