JWj
Joan Wilson joan.talk

1 reviews | Active since Sept 2022

09 Nov 2022, 11:19

Standard Bank card division

Still waiting for a response from them ........they don't even worry any longer about bad reviews on Hello Peter, apart from an email saying someone will contact me which never happens.........still waiting another week later!!!!!

0
Replies (3)
Standard Bank
Standard Bank's reply09 Nov 2022, 11:39
Official
Good day Joan 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards
Standard Bank Hello Peter Team 
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JWj
Joan Wilson joan.talk's update09 Nov 2022, 11:54
Reviewer Update
Well it was the 7th October 22, over a month with no form of contact. Only when it goes to Hello Peter do you Standard Bank feed me rot to shut me up............Watch this space I have given them 7 days to sort our my refund, promised in August and don't forget to pay the interest on this money when you do eventually do the refund.
Standard Bank
Standard Bank's reply09 Nov 2022, 12:21
Official
Good day Joan 

Apologies for the inconvenience.

Our team is working on this matter.

We will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team 
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