mZ
mien Z

1 reviews | Active since Jun 2013

30 May 2021, 21:34

Standard bank card division

Transferred funds from credit card to cheque account and after 4 days transferred the funds back to credit card, on the statement Card division charged R358 insurance charge for 4 days. Absolutely ridiculous.

0
Replies (1)
Standard Bank
Standard Bank's reply31 May 2021, 00:21
Official
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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