AC
Alvin C

1 reviews | Active since Apr 2016

20 Apr 2016, 13:25

Standard Bank Card Division

I have contacted Standard Bank on numerous occassions to pay off my credit card - each time i received a response that they could not trace me my card on the system and someone would contact me - till today i have not received any feedback and now it reflects poorly on my credit record as \bad debt written off\". <br> I need someone from Standard Bank to contact me urgently in order for me to pay off this card and close my accounts with this bank and have this bad debt removed from my name.<br> <br> E-mail address: [Email Removed]<br> Contact no: ***"

0
Replies (2)
Standard Bank
Standard Bank's reply20 Apr 2016, 15:11
Official
Hello Alvin21,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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AC
Alvin C's update12 Jun 2017, 08:15
Reviewer Update

i am now paying mbd 100 a month cause standard bank staff as usual did not take responsibility and made it out to be my fault thanks for nothing