1 reviews | Active since Apr 2026
Standard bank Card ***** Department
I have been banking with Standard bank for over 10 years and i'm so disappointed in the service. Money got taken out of my account in April with no otp or authorization from standard bank , my account was literally hacked and I had no idea . I waited over an hour on the phone just to block all my card and report this incident to Card ***** department , I went to saps to get a case no and sent all documents to them . This will be the 5th week that they don't give me feedback as to what's happening or when will I be getting my money . All I hear is that I must be patient and this is so upsetting because this was my whole entire salary that got taken and I must be patient and wait for 45 days . Its ridiculous even the saps are contacting me and asking for information about the case because the want to trace where it went and standard bank gives no response back . I'm just so disappointed !!!! Poor service and to wait to speak to a consultant for over an hour .
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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