Standard Bank Card Delivery (what delivery?) -Worst Service!!!

The Standard Bank card delivery service is the worst. Not only do they not learn from previous customers' complaints, and use that to better themselves; but they also do not know what it means to escalate an issue that requires urgent attention!

I have waited 3 weeks for a mere bank card to be delivered. I don't know how I am supposed to run a business when all pin numbers (internet banking and mobile banking) resets are dependent on having a card number; which I obviously do not have, since I do not have the card.

I have lost count of the number of agents I have spoken to, in order to get my details confirmed and updated with the courier for this card delivery. It does not help to contact the courier company directly either; because all the information given to the agents at Standard Bank are never recorded or passed on to the relevant courier.

This is the worst service I have ever gotten in my life! If I do ever get my card, it looks like that would be the last time, I use the card or their services.