WS
Walther S

1 reviews | Active since Jun 2015

08 Aug 2025, 12:11

Standard Bank Card *****

It has just come to my attention that I have just been de*****ed for the second time in three years on my Standard credit card. In each case the *****sters appear to have inside knowledge of your account. In this case the notification by SMS of transactions appears to have been disabled making you unaware of any suspicious transactions, unless the account is continuously checked. The amounts ****** are also in the amounts that can be taken multiple times without raising suspicion, in this case from an international source. Once enough money is ******, balance being close to the credit limit, the SMS notification is suddenly restored. In the previous case *****sters were so well versed in the Standard Bank processes that they manage to convince the client the client that they are genuine from the bank. The amounts ****** at that time were also larger commensurate with the larger credit limit on my account at that time, indicating inside knowledge of the account. It appears that Standard Bank is infiltrated by employees collaborating with *****sters. With the previous ***** Standard Bank denied having any problems with security in the bank I also get continuous phishing emails related to **** account statements, tax returns and refunds, **** warnings about debit orders on my account and continuous updates on so called foreign exchange regulations, most emanating from my Standard Card and also some from international jurisdictions. Needless to say I ruthlessly delete all these emails and never click on a link. I have reported phishing activity to Standard Bank with a no feedback or reply or results of an investigation, showing a distinct disinterest in the matters from them. I also had a credit card from another bank and have never had any problem with security from them. They also have much stricter and robust measures in place to prevent ***** such as making you go to a branch to make larger payments to a new beneficiary. I am seriously contemplating closing my Standard credit card of which I have been a customer for more than 20 years, as I, as a pensioner, cannot afford such nasty surprises at this stage of my life.

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Replies (1)
Standard Bank
Standard Bank's reply08 Aug 2025, 12:18
Official
Good day Walther, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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