Standard Bank Card

What bad service... In December I had ********** internet transaction from my account. Called Standard Bank and they recommended I stop my bank card and get a new card without any costs.. Ok done it and wait confirmation that my card is at the branch.. after no communication I went to the branch 20 January 2021 just to hear that they actually return and destroy my card two days earlier because I never come and picked up the card.. But don't worry they can order the same card (without additional costs because I did not receive the sms).. ordered the card at the Card Division, confirming all my contact details and requested that the card will be delivered via the courier.. 23 January 2021 R145.00 was deducted on my account for my card... I thought this was not on my cost .. but I left it ... Eventually my card status on internet change to at the Courier but I never got a call from the Courier company or an sms or anything... Tuesday, 20 April 2021 I call again no card and the status of my card on the internet is now active.... oo they actually gave the courier company my old contact number (WHY my current number is more than 5 years old and I did confirm my contact number) they will quickly change my contact details at the courier... more than 30 minutes on the line .. they eventually confirmed that change the contact details the courier company will call me.. TODAY .. .22 April 2021 ANOTHER R 145.00 was deducted from my account, the status of my card is now ordered and I STILL DON'T HAVE A BANK CARD... Really Standard Bank ??