TM
Tintswalo M
1 reviews | Active since May 2023
23 May 2023, 14:20
Standard Bank Car Finance
I have request for my interest rate to be fixed in February, we even agreed on the rate and I was surprised to see an increase in April. I have called and followed up via email several times without any assistance. What level of unprofessionalism is this? I am very disappointed
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
23 May 2023, 14:26Hi Tintswalo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2023, 14:26
Official
Hi Tintswalo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
23 May 2023, 15:29Hi Tintswalo
Thank you for the details. Our team will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details. Our team will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 May 2023, 15:29
Official
Hi Tintswalo
Thank you for the details. Our team will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details. Our team will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
TM
Tintswalo M's updateReviewer Update
02 Jun 2023, 02:31I am still waiting for your team to give me feedback. But I am not surprised as this is just proof that you are a ****
TM
Tintswalo M's update02 Jun 2023, 02:31
Reviewer Update
I am still waiting for your team to give me feedback. But I am not surprised as this is just proof that you are a ****
Standard Bank's replyOfficial
02 Jun 2023, 09:15Good Day Tintswalo
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jun 2023, 09:15
Official
Good Day Tintswalo
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***