Standard Bank Cape Town International lounge.

Item: Standard Bank
Rating: 1
Author: Andrew R

Great service as usual with Standard Bank. The only lounge affiliated with SBSA at Cape Town International Airport is the Bidvest lounge. Guess what.... it's closed for renovation. SBSA has obviously not arranged temporary access with any of the other lounges. Great job guys!

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

13 Jun 2024, 14:29

Hi Andrew

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply13 Jun 2024, 14:29

Official

Hi Andrew

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Andrew R's updateReviewer Update

27 Jun 2024, 13:41

No need for a call to discuss. 2 Weeks later and in any event no call. Indicative...

Andrew R's update27 Jun 2024, 13:41

Reviewer Update

No need for a call to discuss. 2 Weeks later and in any event no call. Indicative...

Standard Bank's replyOfficial

27 Jun 2024, 14:08

Dear Andrew

We're so sorry for the delay in getting back to you.

We will follow up with our team and we will be in touch with further feedback.

Thank you

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply27 Jun 2024, 14:08

Official

Dear Andrew

We're so sorry for the delay in getting back to you.

We will follow up with our team and we will be in touch with further feedback.

Thank you

Kindest regards,

Standard Bank Hello Peter Team

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