Standard Bank can't do service!
Epic service failure at Standard Bank Killarney mall. Bank opens at 9 with one teller on duty to handle all deposits and withdrawals . All staff already on leave of having a collegial chat over coffee? 25 minutes later and still no service. 2 people ahead of me in the queue. Second teller has just strolled into position! The Post Office beats you hands down with service. In and out in under 10 minutes to renew my car licence on a day when SASSA grants are also heppening. There are some things your app can't do - like efficient and friendly human service delivery.
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Replies (2)
Standard Bank's replyOfficial
08 Dec 2020, 10:18Hello Michele Botha
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply08 Dec 2020, 10:18
Official
Hello Michele Botha
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
22 Dec 2020, 08:19Hello Michele
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
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Standard Bank's reply22 Dec 2020, 08:19
Official
Hello Michele
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
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