Standard bank cant count and cant clear a status after giving you a paid up letter. *****s

After having paid of my debt review accounts in August and receiving a Clearance certificate and a paid up letter as well as communicating for the account to be closed ( the debt review Business Armani) I have app**** for credit in September only to learn that Standard bank still indicates three missed payments earlier this year ( an impossibility for the following reasons) : 1. as the debt review business is paid by debt order and have been paid and the bank account from FNB reflects so. 2. idiotically you have issued me with a paid up letter and clearance certificate. 3. I am not paying the account the debt review company is After asking the debt review business they have on numerous occasions messaged as well as myself to get this fixed and they keep telling us 21 days ... well September passed and October too can bankers count?? and still when i am trying to do a loan application for a car and house it shows that this is still there. How useless are Standard bank? So i end up looking i am still under debt review. This is character ********ation and humiliation for me and incompetence for failing 3 months in a row. When will this end?