Standard Bank: can't complain about the service- there is none!

Item: Standard Bank
Rating: 1
Author: richard L

Standard Bank must surely be the most useless organisation on the planet. Just asking for a simple bank letter has now taken an hour of precious time & STILL unable to speak to anyone at my BRANCH. After years of threatening, the nail has now penetrated deeply enough for me to move on. bye bye Standard Bank! richard Lyonj

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Nov 2019, 16:18

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply27 Nov 2019, 16:18

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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richard L's updateReviewer Update

27 Nov 2019, 16:24

hi Standard Bank - thanks for your super quick reply.
i am grateful.
The biggest ssue i have with your company, is that you have forgotten that people buy from people, who they like & trust.
Please don't give me a machineto talk to - it is insulting.
many thanks
Richard

richard L's update27 Nov 2019, 16:24

Reviewer Update