GK
Gareth K

1 reviews | Active since Nov 2011

06 Apr 2019, 10:47

Standard Bank cant communicate

I took a loan out for R10 000 and received R9100. When I called in I waited for my call to be answered for 36 minutes. I then asked why the amount was short and was told by the consultant I would be called back. This was Tuesday 2/4/2019. It is now 6/4/2019. I have tried calling, emailing more than ten times. I'm sure they wont take so long to deduct the debit order.

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Replies (1)
Standard Bank
Standard Bank's reply07 Apr 2019, 04:50
Official
 Thank you for posting your comments.  Your matter was escalated accordingly.  We will revert to you as soon as possible.  Kind regards  Clint Chetty Complaint Resolution Centre
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