RC
Rukudzo C

1 reviews | Active since Oct 2016

11 Oct 2016, 10:30

STANDARD BANK CANNOT SOLVE MY PROBLEM AND THEY ARE NOT ATTENDING TO MY QUERY

<p>I refer you to my post yesterday:</p> <p>https://www.hellopeter.com/standard-bank/reviews/i-apparently-do-not-have-an-account-with-standard-bank- ********** </p> <p> </p> <p>I need this matter resolved.</p> <p> </p> <p>I received money from outside the country and the International Banking Sector has it but because their systems are not picking up my account, they cannot give me my money.</p> <p> </p> <p>I need someone senior enough to manually take that money and make ulterior means to get me that money through instant withdrawal methods ASAP.</p> <p> </p> <p>I DO NOT UNDERSTAND WHY I, THE CUSTOMER, HAS TO SUFFER FROM USING MY OWN MONEY BECAUSE OF INCOMPETENCE FROM THE STANDARD BANK SYSTEMS!!!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply12 Oct 2016, 08:31
Official

Good day Rukudzo Chikonye

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply14 Oct 2016, 06:38
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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