SM
Silvester M
1 reviews | Active since Feb 2012
17 Aug 2020, 12:39
Standard Bank cannot resolve problem - Cannot withdraw cash @ ATMs
I have received new Titanium Cheque and Credit Cards. Using several ATMS I cannot not withdraw cash. I have called in to the prestige line on 5 occasions & still have the same recurring problem. I do not understand why Standard Bank cannot resolve this issue after all these attempts. This has now become frustrating.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Aug 2020, 17:23Dear Silvester
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply17 Aug 2020, 17:23
Official
Dear Silvester
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
06 Oct 2020, 08:34Hello Silvester
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply06 Oct 2020, 08:34
Official
Hello Silvester
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt and resolved.
Kind regards
Complaint Resolution Centre
***
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