Standard Bank cannot help

Dear Standard Bank, I have had about enough of your ridiculous policies and the way you conduct banking. 90% of my experiences with you are bad and now im sure that i will shop around just to get rid of a bank that cannot help me when i need the help!. You are not doing <br> <br> I needed my transfer limit increased so i decided to use the service of Standard Bank @ OR Tambo as they are open until late. I get to the branch @ 6:15pm, the manager says, may i help you and i said yes i need to do so and so...... So i join the que, get to the enquiry consultant (black lady) and give her my request. She says im sorry but we cant help you increase your limit because (wait for it) ... they have to see if i have enough money in my account..... What the hell!! I was furious, i had money in account and then was told okay they need to verify where the money came from. Really!!! Standard Bank you just made my day, the day i leave your useless banking and go elsewhere. I have never heard of such **** from a bank. It is my money and i if need to to transfer etc, you cannot control that. It is my bank acount that you provide a service and not the other way around. I want a proper explanation!