Standard Bank cannot acknowledge an insurance claim

I will keep on using your website to tell people NEVER to take a loan out with Standard Bank. I wrote a review on Friday 21st May, where after I got the worst ever reply from Nicole Kirkwood, sent her 3 emails and asked her to acknowledge it, nope, to date nothing. Then I got a message from the people they handed me over to, because they are too useless to register this as an insurance claim, and I was informed that I am still liable for a debt which I cannot pay, due to NON INCOME, but their *********** idiots that work for them do not understand the statement of insurance claim. I constantly get telephone calls from the people they handed me over to, and refuse to speak to them. Whoever reads this, if you ever consider taking a loan or a credit card, rather consider African Bank, they are the BEST.