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roxy.artistry roxy.artistry
1 reviews | Active since May 2017
09 Mar 2020, 13:57
Standard bank Canal walk needs more staff !!!!!
Please work on your staff coverage more than 2 occasions i visit and people are angry !! Far too little staff to attend to the need- allocate staff better to the more needed sections or discipline staff to not take breaks at the same time -majority of my visits there isnt enough staff working at enquires , which is the most needed section by your customer! Those working are also look annoyed :( im forced to come to a branch to close an account but i can never get help fast enough . At this very moment 10 in the queue and 1 person sitting at the service bar to help all other chairs empty at the Enquiries with noone to help terrible!!
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Replies (2)Standard Bank's replyOfficial
10 Mar 2020, 11:24Dear Roxane Esterhuyse
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply10 Mar 2020, 11:24
Official
Dear Roxane Esterhuyse
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's replyOfficial
31 Jul 2020, 10:07Dear Roxane
This matter is closed.
This matter is closed.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
**********
********** (fax)
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Standard Bank's reply31 Jul 2020, 10:07
Official
Dear Roxane
This matter is closed.
This matter is closed.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
**********
********** (fax)
***********
