Standard Bank - callous jobsworths

<p>This morning I went to the ATM at the Valley Shopping Centre - ATM No 7611 - and it swallowed my Sassa card.</p> <p> </p> <p>Phoning Sassa, they aren't open until Monday. I phoned Standard Bank to try and get them to get my card out of the machine, telling them that I needed the card in order to draw money in order to buy my medication. I suffer from COPD, so not having my medication means not being able to breathe.</p> <p> </p> <p>Eventually I got ahold of the people who could get my card out of the machine, the ATM control centre ( ********** ), and they said this happens all the time, and as my card was neither a Standard Bank card nor an International one they wouldn't do it - as it went against their procedures.</p> <p> </p> <p>So, in short, Standard Bank are the kinds of people who would rather sentence the elderly to slowly suffocating to death than maybe consider getting their cards out of the machines.</p> <p> </p> <p>If this happens all the time, then other people are having this same problem, and Standard Bank is simply callous for not having a procedure in place to help in these situations.</p>