STANDARD BANK CALL CENTRE THE WORST

The Standard bank call centre is the worst I have ever dealt with. I waited 30 minutes on the phone waiting for someone from Internet banking to answer and no one did. That was my whole 30 minute lunch break up with no assistance and since you closed down the Branch at Library Gardens Johannesburg other branches are to far for me to make it during my lunch break. 30 minutes to answer a call in your call centre. What type of business are you running. Instead of retrenching staff move them to your call centre looks like you need the help and this is radicalise. This because someone transferred money to me 2 business days and counting and my bank confirmed the delay is from your side but no call centre agent answered in 30 minutes of me holding to assist me. Your bank is pathetic in service so glad I do not bank with you. THE WORST EVER