GD
Gurudas D
1 reviews | Active since Apr 2024
10 Apr 2024, 14:58
STANDARD BANK CALL CENTRE ON HOLD FOR 4 HOURS
If i could give it minus10, I could. I have been on hold from 10.30AM till now. This is just to link my new profile to the old dashboard. Previously, the business bank could assist us but that changed and we have to now go through a call center which is highly under staffed . what a shame and waste of time. I will be moving all my business to another bank which values their customers time.
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Standard Bank's replyOfficial
10 Apr 2024, 15:08Good day Gurudas
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Apr 2024, 15:08
Official
Good day Gurudas
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***