fT
fanie T

1 reviews | Active since Oct 2021

05 Apr 2025, 10:12

Standard Bank call centre not on par !

Not happy with Standard Bank, when you call their 0860 number, suddenly after +-3 minutes, they just end the call, without helping you..... not good enough Standard Bank ! :(

0
Replies (3)
Standard Bank
Standard Bank's reply05 Apr 2025, 10:50
Official
Dear Fanie

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Apr 2025, 16:08
Official
Dear Fanie

Our team tried reaching out to you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Apr 2025, 14:14
Official
Dear Fanie 

Our team tried calling you twice however the line is unclear.

Please provide us with an alternative number so we can reach out to you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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