GS
Gwyneth S
1 reviews | Active since Aug 2015
07 Dec 2021, 13:01
Standard Bank call centre not answering phone
I was interested in making an investment with Standard bank, but I had a few questins so phoned the call centre. After holding on for 6.34 minutes I gave up, will look to investing elsewhere
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Dec 2021, 14:58Dear Gwyneth S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply07 Dec 2021, 14:58
Official
Dear Gwyneth S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
GS
Gwyneth S's updateReviewer Update
07 Dec 2021, 15:19No phone call to answer questions, just an apology.
GS
Gwyneth S's update07 Dec 2021, 15:19
Reviewer Update
No phone call to answer questions, just an apology.