FP
Frank P

1 reviews | Active since Mar 2015

11 Feb 2021, 14:24

Standard Bank Call Centre Harassment

Standard Bank harasses us by making up to 12 calls a day from call centers. We have often reported it to them and requested that no 011... / 012... calls be made to us. All correspondence must be through our local branch or by email, but it never stops. After banking with Standard bank for 44 years we are now considering swopping to another bank due to their irritating calls the last 3 months.

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Replies (1)
Standard Bank
Standard Bank's reply11 Feb 2021, 23:12
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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