FP
Frank P
1 reviews | Active since Mar 2015
11 Feb 2021, 14:24
Standard Bank Call Centre Harassment
Standard Bank harasses us by making up to 12 calls a day from call centers. We have often reported it to them and requested that no 011... / 012... calls be made to us. All correspondence must be through our local branch or by email, but it never stops. After banking with Standard bank for 44 years we are now considering swopping to another bank due to their irritating calls the last 3 months.
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
11 Feb 2021, 23:12Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Feb 2021, 23:12
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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