Standard Bank Call Center disappointing service

Item: Standard Bank
Rating: 1
Author: lonwabopeter L

<p>I bank with Standard Bank and it is disappointing that they cannot control ********** debit orders from Mzansi4umbsmz of R99.00. I move my funds every month to avoid these debit orders. Instead Standard Bank charges my account because Mzansi4umbsmz debit order does not go through. I am disgusted by the service and attitudeI received from your call center regarding my query. You will be loosing me as your client after this service I received from you.</p>

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

25 Jul 2017, 11:32

Dear Mr Peter

Thank you for posting the message and allowing us the opportunity to investigate the matter.

Kindly refer to our telephonic discuss, however should you have any further concerns you can contact me.

Thanks,

Complaint Resolution Centre

***

Standard Bank's reply25 Jul 2017, 11:32

Official

Dear Mr Peter

Thank you for posting the message and allowing us the opportunity to investigate the matter.

Kindly refer to our telephonic discuss, however should you have any further concerns you can contact me.

Thanks,

Complaint Resolution Centre

***