tB
tony B

1 reviews | Active since Sept 2021

25 Oct 2022, 13:07

Standard Bank call Back

I wrote a complaint about Standard Bank 3 working days ago and after posting my complaint on Friday I received a report back that a consultant would call me the same day "Friday" to help me with the problem I am having with internet banking. I now receive an email wanting more information. WHY do i have to give more information in an email when Standard Bank said a consultant would call me regarding my internet problems

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Replies (1)
Standard Bank
Standard Bank's reply25 Oct 2022, 13:15
Official
Hi Tony

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***