KS
Kantha S
1 reviews | Active since Jun 2011
04 Oct 2022, 13:20
STANDARD BANK
I tried to call to have my overdraft increased, I called more than 5 times, held on for more than 5 minutes each time and no-one can assist. This is such pathetic service. I am highly upset as STANDARD BANK is not delivering on their services.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Oct 2022, 13:27Good Day Kantha
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 Oct 2022, 13:27
Official
Good Day Kantha
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
KS
Kantha S's updateReviewer Update
05 Oct 2022, 14:20Good Afternoon,
Many thanks to Bila Gorden, who took the time to ensure my issue was resolved. The consultant who called and assisted thereafter was kind and apologetic and she offered me a very good service ensuring that my query was resolved, I thank you once again. I hope that all clients are seen to the same way henceforth.
Many thanks to Bila Gorden, who took the time to ensure my issue was resolved. The consultant who called and assisted thereafter was kind and apologetic and she offered me a very good service ensuring that my query was resolved, I thank you once again. I hope that all clients are seen to the same way henceforth.
KS
Kantha S's update05 Oct 2022, 14:20
Reviewer Update
Good Afternoon,
Many thanks to Bila Gorden, who took the time to ensure my issue was resolved. The consultant who called and assisted thereafter was kind and apologetic and she offered me a very good service ensuring that my query was resolved, I thank you once again. I hope that all clients are seen to the same way henceforth.
Many thanks to Bila Gorden, who took the time to ensure my issue was resolved. The consultant who called and assisted thereafter was kind and apologetic and she offered me a very good service ensuring that my query was resolved, I thank you once again. I hope that all clients are seen to the same way henceforth.
Standard Bank's replyOfficial
05 Oct 2022, 15:56Hi Kantha
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Oct 2022, 15:56
Official
Hi Kantha
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team