1 reviews | Active since Oct 2019
Standard bank *****
I reported *****ulent transactions last Monday morning just before 6h00 am with the Std bank ***** department. I did all they requested from me; I even gave them the SAPS case number the following morning. Every other day during the week I would receive a sms saying "your case are under investigation, we will revert back" In the meantime my legitimate debit orders are being rejected, my account is overdrawn. Except for the monitory value lost, I had to suffer emotionally 🙃 since my urgency is not the banks. All if this after it took Std bank nearly one whole week to admit there was a problem. So, please I am asking if this did not impact on a famous Comrades winners account as well would Std bank admitted to the problem? How much longer must we ordinary South Africans who entrusted the bank with our funds wait. We have to incur unnecessary discomfort asking friends and family to see us through. When? When, Will we be prioritized?
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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I really hope 🙏 that I will receive a human call back. Case ***.
Oh by the way...they did not make notes on my account since I received not one but two calls yesterday that my account is overdrawn. Was also threatened with bad credit listing for not honouring my home loan debit order 🙃 this after I called home loans the same day reported the *****ulen transactions.
I really hope 🙏 that I will receive a human call back. Case ***.
Oh by the way...they did not make notes on my account since I received not one but two calls yesterday that my account is overdrawn. Was also threatened with bad credit listing for not honouring my home loan debit order 🙃 this after I called home loans the same day reported the *****ulen transactions.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***