BB
Buzz B
1 reviews | Active since Sept 2009
01 Jul 2024, 12:20
Standard Bank
I got a call saying that my Mastercard had been compromised and that the Standard Bank wanted to cancel the card and issue a new one, to which of course I agreed. I gave all my information to the person on the phone and was told that I would receive my new card, delivered to my door within 7 days. That was 2 weeks ago. What do I have to do to get service?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Jul 2024, 12:26Dear Buzz,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jul 2024, 12:26
Official
Dear Buzz,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
BB
Buzz B's updateReviewer Update
01 Jul 2024, 17:02Dear Standard Bank, sending me a posting telling me how sorry you are helps me NOTHING. If you want to do something useful, DELIVER MY CARD!
BB
Buzz B's update01 Jul 2024, 17:02
Reviewer Update
Dear Standard Bank, sending me a posting telling me how sorry you are helps me NOTHING. If you want to do something useful, DELIVER MY CARD!
Standard Bank's replyOfficial
02 Jul 2024, 06:56Dear Buzz
We will follow up with our team and we will be in touch.
Our humble apologies for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
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We will follow up with our team and we will be in touch.
Our humble apologies for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2024, 06:56
Official
Dear Buzz
We will follow up with our team and we will be in touch.
Our humble apologies for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Our humble apologies for the inconvenience.
Kindest regards,
Standard Bank Hello Peter Team
***