Standard Bank business, really bad service

I have been most disappointed with standard Bank, I have 2 business accounts both accounts just stopped sending monthly statements. The one business account I received a new card for and they blocked my internet banking. I have called twice where I was put on hold both times an hour and eventually they just put down on me. I then when to standard Bank Cape gate where they again put me on a call after 40min of being on call they again just put down. Problem never resolved. I still can't get statements or do any payments for months now. The service is really bad.