BK
Beth-Ann Keschner

1 reviews | Active since Dec 2015

21 Jul 2022, 12:17

Standard Bank Business Online Un-Contactable !!!

I have been trying for 3 days to connect with Standard Bank Business Online on their ***number - it just says we are experiencing high call volumes. I am locked out of my app and cannot transact! I have also tried the Business Direct number ***) as well as the business direct email *** - I have had no response from these either - Time to change Banks. Would prefer to give ZERO stars

0
Replies (1)
Standard Bank
Standard Bank's reply21 Jul 2022, 12:33
Official
Good day Beth- Ann

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Kind Regards

Standard Bank Help Centre
***