MA
Mariska A
1 reviews | Active since May 2020
12 Jul 2022, 09:53
Standard Bank Business Online Banking down
This morning The Business Online Banking app has stopped working.
Was holding for 45min to ***without any consultant answering the call center number.
We cannot access the app as the app gives an error "UNABLE TO VERIFY THE APPLICATION. PLEASE RE-INSTALL"
After consulting with our IT department it was established that the Java used by Standard Bank is the cause for this error.
Tried calling our Business Managed ad Standard Bank, his phone went to voice mail.
This is extremely bad service as we cannot make any payments nor get access to the bank statements.
STANDARD BANK GET YOUR ONLINE SERVICES IN ORDER AS THIS IS TOTALLY UNACCEPTABLE!
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Standard Bank's replyOfficial
12 Jul 2022, 10:16Hi Mariska
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply12 Jul 2022, 10:16
Official
Hi Mariska
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team