MD
Marie-Louise Dreyer
1 reviews | Active since Apr 2011
20 Oct 2025, 12:25
Standard Bank Business Online Ap
This 1 star review is for Standard Bank's new Business online Ap. Terrible. Buggy. To fix an issue takes on average 3 days of constant phone calls. I have not had a single month since June where I could use this ap without problems.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Oct 2025, 12:51Dear Marie-Louise,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Oct 2025, 12:51
Official
Dear Marie-Louise,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
MD
Marie-Louise Dreyer's updateReviewer Update
24 Oct 2025, 11:40I would like to post an update.
My banker, Phumzile came to visit, and we sorted out all the problems I was having.
I am very happy with them and would not hesitate to recommend. I am thankful for the relationship I have with my banker and look forward to remaining a Standard Bank customer for many years to come.
My banker, Phumzile came to visit, and we sorted out all the problems I was having.
I am very happy with them and would not hesitate to recommend. I am thankful for the relationship I have with my banker and look forward to remaining a Standard Bank customer for many years to come.
MD
Marie-Louise Dreyer's update24 Oct 2025, 11:40
Reviewer Update
I would like to post an update.
My banker, Phumzile came to visit, and we sorted out all the problems I was having.
I am very happy with them and would not hesitate to recommend. I am thankful for the relationship I have with my banker and look forward to remaining a Standard Bank customer for many years to come.
My banker, Phumzile came to visit, and we sorted out all the problems I was having.
I am very happy with them and would not hesitate to recommend. I am thankful for the relationship I have with my banker and look forward to remaining a Standard Bank customer for many years to come.
Standard Bank's replyOfficial
25 Oct 2025, 09:44Good day Marie-Louise,
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Oct 2025, 09:44
Official
Good day Marie-Louise,
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
***