Standard bank Business insurance the worst

<p>Signed up for business insurance in 2012 - to protect my film production company equipment. We only have two employees and work from home. Signed up for purpose to protect business equipment - only to later realise the business insurance mostly protects for employee liability! </p> <p>When I had a claim - it took weeks to get an answer with time wasted going in circles, talking to different consultants. </p> <p>Was under false security for protection of business and misinformed.</p> <p>Strictly made payments for 3 years with no claims. Was promised 15% cash back after no claims - which still hasn't been paid and cannot recieve any response from Standard Bank on it. Communication is close to impossible and get transfered to a different consultant each time. </p> <p>I've recently cancelled the policy. Switched to Outsurance - who are much clearer from the onset what insurance covers and determines the cover according to my spesific needs - rather than tricking a customer into paying for cover for items that they do not need.</p> <p>Standard Bank Business insurance is also expensive and unreliable, whilst consultants aren't trained properly to provide the right information, neither to they understand their own policies - which is dangerous to the customer. </p> <p> </p> <p> </p>