Standard Bank Business Banking, the worst business bank in South Africa by far

I have been a customer of Standard Bank Corporate banking for 14 years, and I have quite a large business. I have never found their service to be good.

In recent times Standard Bank has set even new records for poor service. Compared to banks like FNB and Discovery Bank, Standard bank can't even be mentioned in the same sentence as these banks.

The issues I face with standard bank consistently, I have never experienced in any other bank.

I received a new corporate card, which constantly blocks online transactions, notably google ads and facebook ads. It has been doing so for a week.

Standard bank claim there is a "glitch". I then use another corporate card, and it is the same "glitch".

I am in a situation where I cannot do any online purchase notably Google ads or Facebook Ads, during the peak sales period (Black Friday). This will result in millions of rands of lost revenue.

The reality is standard bank doesn't even know how to fix it, and are completely clueless, with no sense of urgency.

How can a company operate when you cannot pay for online subscriptions and advertising that is core to your business.

Every other bank I used is seamless. Standard bank is the only bank I have dealt with that simply cannot get the simple things right.

With standard bank you cannot even get a corporate card that works properly.

Another day goes by where I am not able to pay for any digital advertising, another day goes by that I am losing revenue as a result.

Each day I spend hours on the phone with Standard Bank trying to resolve the issue.

I cannot even transact R100, nevermind R30,00 a day that I need to purchase in advertising.

I spend my days calling standard bank everyday trying to resolve, and there is just no light at the end of the tunnel.

Lesson learnt, you cannot rely on Standard Bank for business banking.