PN
PseudoRose N

1 reviews | Active since Dec 2011

04 Nov 2021, 20:44

Standard Bank Business Banking left me with nothing!!

I am shattered, my family and I officially have no money to buy food because, despite the arrangements I made with Standard Bank Business Credit Card to pay the minimum of R480 per month according to my affordability, and set up the debit order to do so, they force debited the full amount, sent my private account into overdraft and arrears and now I have no money for fuel to get to work or food for my family. I hate you Standard Bank. I will never bank with you again when I recover from this. I have answered calls and made arrangements only for you to do this to me and my family.

0
Replies (3)
Standard Bank
Standard Bank's reply05 Nov 2021, 15:45
Official
Dear Roja C

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Nov 2021, 11:05
Official
Dear Roja C

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***
PN
PseudoRose N's update01 Dec 2021, 20:29
Reviewer Update
Standard Bank does it again this month! Same situation!! Different month!!

I am shattered, my family and I officially have no money to buy food because, despite the arrangements I made with Standard Bank Business Credit Card to pay the minimum of R480 per month according to my affordability, and set up the debit order to do so, they force debited the full amount, sent my private account into overdraft and arrears and now I have no money for fuel to get to work or food for my family. I hate you Standard Bank. I will never bank with you again when I recover from this. I have answered calls and made arrangements only for you to do this to me and my family.