1 reviews | Active since Jan 2013
STANDARD BANK BUSINESS BANKING IS USELESS
Soundprops 1205 (Pty) Ltd opened their business account about 10 years ago and the person at Standard Bank that opened the account classified it incorrectly. Now 10 years later Standard Bank business banking says that the accounts were opened as Personal Plusplan accounts instead of Enterprise Plusplan accounts, and they are forced to open new accounts in the correct segments - which means new account numbers for 13 account numbers. When changing account numbers it involves debit order changes, internet banking linking new accounts to cards, debtors all receiving new account numbers - Between Toto from Constantia Branch & Carlo from Knysna branch they cannot resolve the issue. Actually the Knysna branch don't even answer their phone. this has been months of trying to resolve & with no positive outcome. Standard Bank Business banking is so unprofessional & why stay with Standard Bank - if I have to change account numbers then I might as well change to another bank that will give better service - well actually any service. Don't phone me to hear the story - only phone me if you have a solution to this pathetic mess that you have created. Don't ever open a Standard Bank Business Acc !
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
