STANDARD BANK BUSINESS BANKING DOES NOT CARE ABOUT YOUR TIME, MONEY AND EFFORT AS A BLACK BUSINESS OWNER!

Standard Bank does not care about your time, money or effort as a BLACK business owner in Agriculture. We have been in a 2 month funding application process with Standard Bank. The last leg of this application has been the most painful, there is no communication and updates. As a business owner your time is everything, you will call(BEG) Standard Bank until you are blue in the face. The Business Banker assigned does not respond to messages and is very scarce on mail as a way of ensuring his lack of feedback and communication is not trackable.

I ESCALATE THIS MATTER TO THE HEAD OF AGRIC EC to be met with COMPLETE SILENCE once again.

So clearly ignoring clients and deprioritzing is organizational culture at Standard Bank.

I am so disappointed because I had such high regard for Standard Bank prior to my personal interactions with how they are comfortable treating business, more specifically Black business owners.

Never in my life have I experienced an organization where ESCALATIONS are ignored.

I will tell anyone that will listen to stay away from Standard Bank to avoid deprioritization and frustration.