DJ
Dave J

1 reviews | Active since May 2024

24 May 2024, 15:29

Standard Bank Business Banking

Standard Bank has gone 50 steps backwards and as a Business I cannot afford to deal with a bank who employs staff who just couldn't care less. New relationship manager doesn't assist and doesn't answer emails. International Service Desk completely useless. Cannot get in contact telephonically with anyone and emailing is a waste of my time with13 unanswered emails regarding the New BOP form problem. 4 days trying to get someone to assist only shows the lack of interest this bank has in giving clients even a reasonable service.

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Replies (1)
Standard Bank
Standard Bank's reply24 May 2024, 15:32
Official
 Dear Dave, 

Thank you for alerting us to this. We would like to make sure your matter is resolved. 

We have reached out to the Business banking complains team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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