اخ
انا خديجة

1 reviews | Active since Jan 2024

05 Jan 2024, 13:46

Standard Bank business banking

I opened an R85 business current account with standard bank only to later find out amounts totalling to over R2000 were being deducted from the account. I went to the bank and was told by the hostess to open a ***** case. I called the ***** line and was told they can’t deal with the issue as it is against the bank.

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Replies (2)
Standard Bank
Standard Bank's reply05 Jan 2024, 13:48
Official
Dear  انا خديجة 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply08 Jan 2024, 12:24
Official
Dear  انا خديجة , 

We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. 

We have received feedback from our Business banking team that they have managed to make contact and will provide a resolution. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team