Standard Bank Business Banking

Standard Bank Business Banking is useless!! On the 12th December, I emailed my business banker asking what needed to be in place in order to receive an inbound foreign payment and get a descent rate. I received no response until the 30th December. Since then, I have been given the run-around with inadequate direction and, as a result, my funds are still not in my account. My advice, if you have a business that receives foreign funds, Standard Bank should not be your choice. It appears to be a bureaucratic machine that merely bounces emails back-and-forth to clear inboxes without providing service. This matter remains unresolved.