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Gavin
1 reviews | Active since Apr 2025
18 May 2026, 11:38
Standard Bank Business App
The rollout of the New Standard Bank Business Banking App has been terrible! They forced me to transition to the new app, and in the process managed to lock my card. I had trouble signing in, and go a message that the app had a bug. I was advised to delete the app and redownload it. But the process of signing up to the new app is difficult and I refuse to use it.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 May 2026, 11:52Dear Gavin
Thank you for contacting us for assistance.
We strive to make every customer’s experience a positive one, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a suitable solution for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We strive to make every customer’s experience a positive one, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a suitable solution for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 May 2026, 11:52
Official
Dear Gavin
Thank you for contacting us for assistance.
We strive to make every customer’s experience a positive one, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a suitable solution for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We strive to make every customer’s experience a positive one, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a suitable solution for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
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Gavin's updateReviewer Update
18 May 2026, 12:10I was busy on a separate phone call. You can call back at any time.
G
Gavin's update18 May 2026, 12:10
Reviewer Update
I was busy on a separate phone call. You can call back at any time.
Standard Bank's replyOfficial
18 May 2026, 12:10Thank you for your response. We will call shortly.
Standard Bank's reply18 May 2026, 12:10
Official
Thank you for your response. We will call shortly.