1 reviews | Active since Dec 2017
Standard Bank Business Account Shame
I am so frustrated right now. I have a business account with standard Bank and it was deactivated. I've been calling them to reactivate but they NEVER pick up the phones. I have waited for hours to the calls. I have been calling now for few days. I went to the branch they gave me a wrong email to send my business documents. I will never recommend anybody to use standard Bank as a bank for business because they are literally not there for businesses at all. I called the complaints number, the lady with kids with the background told me they don't have access to business accounts. So I was complaining in a wrong department. I'm stuck cos I can't leave work and go to the branch and then waste my time again like the last time. I'm soooo disappointed. I wouldn't even be surprised if they don't respond to this. We work. Their banks close early. It's the worst bank to do business with.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Thank you for responding. We have escalated your complaint to our Business Banking team.
They will be taking a closer a look and will get back to you, kindly await a call from the bankers.
Thank you for responding. We have escalated your complaint to our Business Banking team.
They will be taking a closer a look and will get back to you, kindly await a call from the bankers.
Thank you for your patience.
Regards,
Standard Bank Hello Peter Team
Thank you for your patience.
Regards,
Standard Bank Hello Peter Team
We would like to thank you for giving us the opportunity to assist in getting your matter resolve. We are glad we could assist.
We would like to thank you for giving us the opportunity to assist in getting your matter resolve. We are glad we could assist.
