standard bank bunch of arrogant idiots

Things were fine till some ingenious tech idiot redesigned their web site firstly what they did was rename things so the average Joe is confused but after clicking everything on the site you eventually work out how to use it. Now you want a simple statement no problems cant find it because they don't call it a statement its a transaction - great so you down load a transaction it shows money in money out but no outstanding balance. I have complained but as usual the greater powers of the almighty banking world just brush you off. The old web site had everything that one idiot of an average Joe needed but some idiot in a ivory tower paid another idiot lumps of money to redesign a new web site that makes no sense what so ever. So 10 out of 10 to the stonzo's at standard bank for their arrogance and old South African mentality.