Standard Bank building Insurance - a distasteful experience.

As normal in my opinion Standard Bank is the worst company to deal with. 20 mins to get hold of a consultant only to be transferred to others department. Making matters worse the buildings insurance department sends a contractor over to repair my roof after a break in. This building contractor does substandard workmanship. I had to ask him to leave my premises. Felicity is the consultant I spoke to 2 times today and she say they will get back to which does not happen. She also **** about it not being the same department that I call when clearly I took down times when I spoke to her. The house roof has not been repaired for 5 days now. Alarm not replaced CCTV not replaced Standard bank you don't care as long as you can debit my account. Standard Bank again only cats about the money they make and not the service they provide. Call me ***. Move me forward as well