HO
Hennie O

1 reviews | Active since May 2018

28 May 2018, 16:38

STANDARD BANK ******S UP MY ONLINE BANKING

Standard Bank managed to ****** up my online banking profile. All my beneficiaries are GONE. My bond account is GONE. My limits are all ZERO. Call the call centre. THE MOST RIDICULOUS VERIFICATION QUESTIONS ASKED!!!! HOW THE HELL MUST I REMEMBER IN WHICH YEAR I BOUGHT A SHELF CC IN WHICH I NEVER TRADED?????????? HOW THE HELL MUST I REMEMBER IN WHICH YEAR I GOT MY VODACOM ACCOUNT????????????? I AM TOO FRIKKING STUPID TO VERIFY WHO I AM.....YOU AT STANDARD BANK CLAIM TO KNOW ME BETTER THAN I DO MYSELF!!!!!! You ****** it up, now it is MY problem. I DO NOT WANT TO GO AND ASK NICELY AT THE BRANCH!!!!!!!!!!!!!!! Ridiculous, the worst possible bank in the country. YES BY FAR!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply29 May 2018, 02:33
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Jun 2018, 13:41
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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