Standard Bank - Bridget Maomba's Incompetence continues

Dear Standard Bank

Please fami****ise your staff with the CPA, NCA and PASA. Please look up the international principle of chargebacks where the consumer disputes a credit card transaction for which s/he has received no value. Also, Bridget Mazomba from your so-called "Complaints Resolution Department" does not know how to deal with clients. I have made several complaints about a simple chargeback process that arose way before the lockdown and the matter is still not resolved. Please do not do "canned responses" to this post pretending that you have sorted out the problem. Other clients of Standard Bank need to know about your incompetence.

Regards